Exchanges & Returns
If you are unhappy with your purchase or would like to swap items for a different size or colour please send the item back to us for exchange or refund.
Returns are accepted within 14 days of purchase providing the goods are unworn and all labels are still attached. Please note we cannot offer a refund or exchange on items that have had any of the tags or labelling removed. Any returned product must be in a resalable condition.
Please send returns to:
Moore Equestrian Ltd
Brown Heath Park Stables
Please ensure you enclose a copy of your receipt along with a note of your contact details including a telephone number and details of required exchange or refund.
Unfortunately we cannot cover return postage cost and we will have to charge to send out exchanges.
If you have any queries please do not hesitate to contact us.
RETURNS FROM OUTSIDE OF THE U.K.
Please ensure when you are returning a product to us that you have clearly stated on the parcel that it is a U.K. Return and all duties and taxes have been paid. In the instance that we receive a return where this information has not been clearly stated and Taxes & Duties have been charged, we will not accept the return and it will be the customers duty to clear these charges.